Company Description
At TekHqs (Tek HeadQuarters), we strive to revolutionize the way businesses operate by providing smart and scalable IT solutions tailored to modern-day challenges. Founded with a vision to drive digital transformation, we specialize in software development, IT consultancy, business automation, and offshore staffing. Our team of skilled professionals is dedicated to delivering high-quality services that enhance operational efficiency and productivity for clients around the globe.
We partner with companies of all sizes—from startups to large enterprises—to build innovative and cost-effective technology solutions. By combining technical expertise with a deep understanding of business needs, TekHqs helps organizations stay ahead in an increasingly competitive digital landscape
What We Do:
- Custom Software Development
- IT & Business Consulting
- Digital Transformation Services
- Cloud Solutions and Infrastructure
- Offshore Staffing and Remote Teams
- Business Process Automation
With a strong commitment to excellence, transparency, and collaboration, TekHqs empowers businesses to embrace the future with confidence. Our goal is simple: to be your trusted technology partner and help you scale through innovation.
Job Overview – OnBoarding Specialist
We are seeking a detail-oriented and customer-focused Technical Onboarding Specialist to ensure a smooth, efficient, and technically sound onboarding experience for our new clients and users. In this role, you will act as the bridge between our customers and internal teams (such as Engineering, Product, and Support) to deliver a seamless onboarding journey.
Key Requirements
- Own and manage the technical onboarding process for new customers from initial kickoff to full implementation.
- Collaborate with Sales, Customer Success, and Engineering teams to understand customer requirements and ensure alignment.
- Guide clients through product setup, configuration, integrations (APIs, SSO, webhooks, etc.), and best practices.
- Provide training sessions, documentation, and technical support to ensure clients are set up for long-term success.
- Troubleshoot issues during the onboarding phase and escalate when necessary.
We Offer
- A dynamic and inclusive work environment with a global team.
- Exposure to exciting projects with international clients.
- Opportunities for growth, learning, and leadership.
- A collaborative and open communication culture
- Competitive salary and performance-based rewards.
- Access to cutting-edge technologies and tools.
If you’re ready to bring your creative vision to life and contribute to meaningful projects at a forward-thinking tech company — we encourage you to apply today and join TekHqs.
Date Posted
April 26, 2025
Expiration Date
June 15, 2025
Location
Lahore, Pakistan
Career Level
Mid Level
Experience
3+ Years
Qualification
Bachelors Degree
Salary
N/A